Terms of service
1. About Us
This website is operated by cafoiegrasgourmet LLC (“we”, “us”, “our”). All products purchased through this site are supplied by us.
You may contact us at any time by email at support@cafoiegrasgourmet.shop.
2. Personal Information
We collect and use your personal data in accordance with our Privacy Policy, which explains how your information is stored, used, and protected.
3. Placing an Order
Orders may be placed by selecting products on our website and following the checkout instructions.
Before submitting your order, you may review and correct your information. By clicking the “Order with obligation to pay” button, you are submitting a binding offer to purchase the selected goods.
We will send you an order confirmation email once your order is accepted. This email forms a legally binding contract for the products listed in it. Please review it carefully and contact us immediately if any information is incorrect.
All contracts are concluded in English.
4. Pricing
All prices shown on the website are subject to change without notice. The price displayed at the time your order is placed will apply to that order.
If a pricing error occurs, we may cancel the order or contact you to confirm whether you wish to proceed at the corrected price. Refunds or adjustments will be made where applicable.
Unless otherwise stated, prices include applicable U.S. sales tax.
5. Product Availability
Product availability may change at any time. We cannot guarantee that all products will always be in stock.
6. Payment
Payment must be completed using the methods described on our Secure Payment page. Orders will not be processed until payment is successfully received.
7. Right of Cancellation
You have the right to cancel your order within 14 days of receiving your goods without providing a reason.
To exercise this right, you must notify us by email at support@cafoiegrasgourmet.shop within the cancellation period.
8. Returns & Refunds
If you cancel your order or receive incorrect, damaged, or defective goods, please contact us promptly.
Once verified, we will:
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Issue a full refund, or
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Replace or repair the product at our expense
Refunds are generally processed within 30 days of confirmation, using the same payment method originally used.
Return shipping costs are your responsibility unless the return is due to our error.
9. Cancellation by Us
We may cancel an order if:
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The product is out of stock
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Delivery to your location is not possible
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A pricing or listing error has occurred
Any payment made will be refunded in full.
10. Ownership & Risk
Ownership of goods transfers to you once payment has been received in full. Responsibility for the goods passes to you upon delivery.
11. Limitation of Liability
To the fullest extent allowed by law, we are not liable for:
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Indirect or unforeseeable losses
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Losses not caused by our breach
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Business-related losses (including loss of profit, contracts, or opportunity)
Nothing in these Terms limits liability for fraud, personal injury, or other liabilities that cannot be excluded under U.S. law.
12. Force Majeure
We are not responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, strikes, transport disruptions, or government actions.
13. General
If any provision is found invalid, the remaining provisions remain effective.
Failure to enforce a right does not constitute a waiver. These Terms may be updated at any time; the version in effect when you place your order applies.
14. Governing Law
These Terms and any related contracts are governed by the laws of the United States, and any disputes are subject to U.S. jurisdiction.
15. Trusted Shops Trustbadge
This website displays the Trusted Shops Trustbadge to show our commitment to transparency and customer trust. Technical access data is processed when the Trustbadge loads. Personal data is only shared with Trusted Shops if you choose to submit a review or use their services.