Shipping policy
Free Shipping in the United States
At cafoiegrasgourmet, we are pleased to offer FREE STANDARD SHIPPING on all orders within the United States.
There is no minimum purchase requirement—every order ships free.
Order Processing & Dispatch
Orders placed before 12:00 PM (Eastern Time) may be shipped the same business day, excluding weekends and U.S. public holidays.
Orders placed after this time will be shipped on the next business day.
We take great care to ensure that your foie gras is prepared, packaged, and dispatched under optimal conditions.
Delivery Times
Within the United States, delivery typically takes:
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20 to 30 business days with standard shipping
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Orders shipped to major hubs such as New York, Boston, Miami, Los Angeles, San Francisco, Chicago, and Atlanta may arrive faster due to direct carrier routes
Delivery times may vary slightly depending on destination, carrier operations, and seasonal demand.
Shipping Carriers & Tracking
To guarantee safety, reliability, and speed, we work with trusted carriers such as UPS and DHL.
Once your order is shipped, you will receive a tracking number by email, allowing you to follow your package in real time directly on the carrier’s website.
Please ensure our emails do not land in your spam or junk folder.
Packaging & Product Protection
We attach particular importance to high-quality, protective packaging to ensure your foie gras arrives in perfect condition.
All products are carefully packed to withstand transit and preserve freshness.
Delivery Notifications
Depending on your location and carrier, you may receive:
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Email notifications
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SMS delivery updates
Providing a mobile phone number at checkout helps carriers contact you in case of delivery issues or missed delivery attempts. Your information is used solely to facilitate delivery.
Returns, Refunds & Delivery Issues
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Products may be returned within 30 days if they arrive damaged or incorrect
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Eligible items may be replaced or refunded
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If you experience difficulties receiving your order, we offer a no-questions-asked refund on a case-by-case basis
Customer satisfaction is our priority, and we will always work with you to find a fair solution.
Holiday & Peak Season Notice
⚠️ Important: During peak periods such as the end-of-year holidays, delivery services may experience delays beyond our control.
We strongly recommend placing your order as early as possible. Foie gras stores well under proper conditions, making early ordering ideal.
Contact Us
If you have any questions regarding shipping or delivery, please contact us at: